EVERY HEAT PUMP REQUIRES ANNUAL CLEANING

We don’t install heat pumps, or service broken units. We provide a service that every installer, property manager, home-owner with a heat pump needs: We Clean Heat Pumps; we're the experts in mini-split maintenance.

1-800-586-9643

WE CURRENTLY SERVE The entire state of Vermont, Eastern New York, from Brooklyn to Saratoga Springs, Massachusetts, Western New Hampshire & Mid-Coast, Maine.

WHY CLEAN HEAT PUMPS

FOR YOUR HEALTH: When cleaned annually, your mini-split heat pump purifies the air in your home, capturing mold, dust, and debris. Without an annual cleaning, it produces and spreads mold and other allergens that reduce indoor air quality dramatically. This can lead to serious health problems.

FOR EFFICIENCY: According to Department of Energy engineers, annual cleanings bring heating and cooling systems back to the high level of efficiency expected, a 10-25% increase. It often pays for itself in savings on your electric bill!

FOR PEACE OF MIND: Protect your investment: annual maintenance keeps your heating, cooling, and air purifying system working for years to come; it's just like changing the oil in your car. We stay on top of scheduling your annual cleaning, keep your heat pump working at peak performance, and prevent costly and inconvenient repairs.Some folks call it a mini-split; some call it a heat pump. Whatever you call it, we clean it!

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IT'S JUST LIKE CHANGING THE OIL IN YOUR CAR OR HAVING YOUR CHIMNEY SWEPT

Annual maintenance that keeps your equipment running for years to come.

OUR UNIQUE APPROACH

Every customer is valued, and every job begins the same way. We have a short, detailed conversation over the phone with a new or existing customer. We make sure they understand the process that we use to clean their unit, what they should expect from us, and what we need from them to perform the job safely and well. We then make an appointment for a specific time that works for their schedule. We have a strong COVID-19 safety protocol that we layout for the customer that keeps them, our employees, and all the rest of our current customers safe.

On the day of the cleaning, our maintenance technicians communicate in advance to confirm the appointment and COVID-19 protocol. We arrive on time and set up our tools and protective equipment. We developed the attention to detail and preventative measures required to protect the customers' home/workspace and property through thousands of cleanings performed annually using a pressure washer indoors.

We carefully dismantle the interior unit, then use a uniquely calibrated pressure washer and a non-toxic/non-acidic green cleaner along with a bib-kit, and specialized tools and techniques, to remove the material that builds-up on the heat exchanger and the fan wheel. We then dismantle and clean the coil, fan, drain, and cabinet of the exterior unit using the same specially calibrated pressure washer and green cleaner.

We check both units for potential service issues, vacuum the condensate pipes, and provide a courtesy cleaning of the exterior of every unit as we reassemble. We vacuum or wash the filters and then replace batteries and filter inserts, as needed. We test the system before we leave, clearly communicating with the customer, and notes are made on our platform that is then relayed back to the customer and, if needed, a service provider, preventing downtime and costly visits down the road.

WE MAY BE EXPANDING IN YOUR AREA

If you need our service and you aren’t in one of the above-listed areas, get in touch, we are growing fast.

WHO WE ARE

WCHP is a Living Wage Employer. We take care of our people, so they take care of our community. Our office provides consistent, excellent customer service for the thousands of homes and businesses we serve. We manage communication with customers before and after their maintenance appointment. Our Maintenance Technicians are friendly, reliable, communicative, and highly skilled; we arrive on time, leave the spaces we maintain as clean as we found them, and keep your mini-split heat pump working at peak efficiency. We protect the air quality in the homes and businesses we serve, return units to their original levels of efficiency, and dramatically reduce costly service visits. We appreciate the opportunity to be of service and to participate in creating a greener future for us all.

WE CLEAN HEAT PUMPS. WE DO ONE THING, AND WE DO IT WELL

RESPONSE TO COVID-19

We Clean Heat Pumps is making every effort to keep our customers and technicians safe and healthy during this challenging time. As we are an essential business, we are serving customers in all of our service areas. We believe that now, more than ever, it is necessary to maintain indoor air quality.

We will be taking extra precautions to protect our customers and employees. We strictly follow the CDC guidelines for social distancing. All of our technicians wear masks at all times during appointments, and we ask that our customers to as well while WCHP technicians are in their home. We request that all customers stay outside of the room our technicians are working in; if that is not possible, we ask them to remain no closer than 6 ft from the technician.

Please email us if you have any questions or concerns.

Click here for our COVID-19 Release form


COVID-19 QUESTIONAIRE

WE REQUEST ALL CUSTOMERS COMPLETE THIS QUESTIONAIRE PRIOR TO THEIR APPOINTMENT

STATS & FACTS ON DIRTY CONDENSER COILS:

Heat pump coil cleanings protect your HVAC system and your bottom line.

But where’s the proof?

As reported by Southern California Edison (SCE), dirty condenser coils:

Degrade cooling capacity by as much as 40%Increase condenser fan by as much as 30%Increase compressor power by as much as 70%Reduce energy efficiency (EER) by as much as 60%Increase supply air temperature by about 5°F

According to the US Department of Energy, “a dirty condenser coil can increase compressor energy consumption by 30%.” With this increase in energy consumption comes an increase in supply air temperature, by around 5 degrees Fahrenheit. 

Other studies, including one from the American Society of Heating, Refrigerating and Air Conditioning Engineers (ASHRAE), prove that regular coil cleanings (inside and outside) will improve energy efficiency and IAQ performance by 10-15%.


OUR CUSTOMERS LOVE US

Testimonials

We Clean Heat Pumps completed cleaning service at an apartment complex. Four indoor and four outdoor units. This was a great investment! Such a relief to have these units thoroughly cleaned and be on a maintenance schedule. The technician was excellent to work with, followed Covid-19 PPE protocol and remained positive even though the units were quite dirty. I will be recommending this service to clients and friends in the future.

Zachary Hunter

This is a great service & so needed by heat pump/mini-split owners! Everyone, from the office manager to technician, was very helpful and informative. I can definitely tell the difference between before and after cleaning....an efficient and professional job!

Mary C Carson

Love them! Who knew I was due for my annual mini-split cleaning , I didn't- they did. They promptly sent a tech at a convenient time, (who was on time too). Nate, the tech was very professional, incredibly thorough, honest and friendly, with several years of experience. He took the time to explain what he was going to do, and made sure that all my paintings, etc, were out of the way and safe before he started. He changed the filter, was in and out in an hour. Wish every tech was like Nate (I am asking specifically for him again) and that every company was this professional- quick, easy and painless. Thank you!

Dan Fraser

Based on past experience with a previous heat pump maintenance service, we had very low expectations. However, We Clean Heat Pumps was exceptional. Making the appointment was easy. It wasn't then cancelled or postponed and eventually forgotten (what we'd become used to). Phone calls weren't ignored for months. Responses were always quick, informative, and congenial. The day of the service arrived and we got a call from the representative: he was running early! That set the tone for the call. We were able to accomodate the early arrival and Rutger was at the door as anticipated. We have 3 wall units throughout the house and he described the entire process, which actually turned out to be a thorough cleaning and system check (compared to the quick look that we were used to from the previous service). When he finished, there was no doubt our heat pumps had been thoroughly cleaned and checked. Moreover, Rutger was friendly, personable and forthcoming on anything we thought to ask. Highly recommended!

Toni Temple Navarro

We had our heat pumps (3) cleaned this week by We Clean Heat Pumps. We have never had such a thorough cleaning of our heat pumps and the technician, Rutger, was informative and a pleasure to talk to as well. He was also punctual and left the areas he cleaned neat and tidy like he never was there! Highly recommended!

Kelly Byers

Although we probably should have had that mini-split cleaned long before now, we are glad to have waited for the right people to do it. Everything about the appointment was perfect. Communications were excellent. The outside and inside units were completely cleaned and are now functioning even better than before. As for cleaner, we could not believe the amount of "gunk" that was removed from the inside unit; no doubt our air and we are better for it. I expect they are also running more efficiently.

Larry Eckhaus

Fast and professional service. The tech was professional, polite, and friendly. He took precautions to prevent damaging our very old soft pine floors, as well as our curio shelf that was located near the heat pump inside head unit. Most importantly, our heat pump continues to run like a champ. All in all, we were pleased with the visit!

Billy Claxton

We Clean Heat Pumps should be very successful based on our experience with them. Communication was great and the young man who did the work was on time, thorough, polite and informative. We will use them again.

Joanie McGinn

These folks did a grand job cleaning my heat pump inside and out. They really took the time and did it right and explained what they were doing as they did it. Brilliant.

Trevor Resnick
  • DUST BUILD-UP

  • FILTERS NEED TO BE CHANGED REGULARLY.
  • MOLD, DUST & DEBRIS

  • ONE YEAR OF ACCUMULATION ON AN INTERIOR CONDENSER.
  • MOLD

  • SIGNIFICANT MOLD BUILD-UP ON INTERIOR UNIT
  • WASP'S NEST

  • NATURE FINDS A WAY
  • EXTERIOR CLEANING

  • BOTH INTERIOR AND EXTERIOR UNITS REQUIRE ANNUAL CLEANING.
  • WE DO ONE THING AND WE DO IT WELL.

  • We Clean Heat Pumps

DUST BUILD-UP

FILTERS NEED TO BE CHANGED REGULARLY.

MOLD, DUST & DEBRIS

ONE YEAR OF ACCUMULATION ON AN INTERIOR CONDENSER.

MOLD

SIGNIFICANT MOLD BUILD-UP ON INTERIOR UNIT

WASP'S NEST

NATURE FINDS A WAY

EXTERIOR CLEANING

BOTH INTERIOR AND EXTERIOR UNITS REQUIRE ANNUAL CLEANING.

WE DO ONE THING AND WE DO IT WELL.

We Clean Heat Pumps

Green Energy Times

We Clean Heat Pumps

http://www.greenenergytimes.org/2020/06/21/cleaning-heat-pumps/

Cleaning Heat Pumps

Heat pumps get dirty and every heat pump requires annual cleaning. Images WeCleanHeatPumps.

Jessie Haas

Heat pumps are such a game-changer, heating or cooling our homes using electricity. And doing it cleanly?

Yes, if we clean them, which is something many home-owners don’t take into consideration. But failure to properly maintain mini-splits can have an impact on both efficiency and health.

If cleaned, heat pumps remove mold and bacteria from indoor air. If not maintained on schedule, however, they accumulate dust, dirt, hair, mold, pollen, and grease on the fan and coil, a breeding ground for bacteria which they then circulate. They can also lose 10-25% of their energy efficiency. An annual cleaning by a professional usually pays for itself in terms of electricity costs, with improved indoor air quality as icing on the cake.

But isn’t this something that can be done by the homeowner? No, according to Gabriel Erde-Cohen, owner of WeCleanHeatPumps in Westminster, Vt. Monthly cleaning of filters is essential to keeping a heat pump working efficiently. But most people only use a vacuum cleaner or acidic spray, which Erde-Cohen likens to washing your hands with cold water and no soap. It’s a superficial clean which doesn’t get at the gunk deposited on the coils. These are easy to damage; improper cleaning can leave them bent and rusting, and require costly repairs.

The technicians at WeCleanHeatPumps use specialized tools, a calibrated low-pressure washer, and biodegradable, nontoxic, non-acidic soap to clean deep inside the interior and exterior units, areas the homeowner never sees. “People don’t really know why I’m there until I start cleaning,” says Erde-Cohen. “If I invite a homeowner to watch me clean, they always understand.”

Erde-Cohen got into this business when his wife and father-in-law, heat pump installers with Saxtons River Solar, needed someone to clean the units they install. Erde-Cohen bought the specialized equipment and gleaned information on the internet from technicians in other countries. WeCleanHeatPumps is the first company in the U.S. focused solely on heat pump cleaning.

The environment is a strong motivator for Erde-Cohen, whose background is in small farming. Dirty heat pumps use more energy and deliver less heat or cooling. They’re a drain on the electrical grid. “I want to clean all of them,” Erde-Cohen says.

But indoor air quality is turning out to be the prime motivator for his customers. The difference can be dramatic. Customers mention that they’ve been sick for years, and that the deep cleaning provided by WeCleanHeatPumps has greatly improve their health. That’s even more important now, in the time of Covid-19. “I’m not going to claim that we can stop a virus,” Erde-Cohen said, but notes that air quality has been a significant factor in infection outcomes. As people spend more time at home, indoor air quality has become even more important.

WeCleanHeatPumps employs seven people, and serves Vermont, contiguous areas of Massachusetts, New York, and New Hampshire, and Martha’s Vineyard. The company creates partnerships with installation companies, and cleans all of Green Mountain Power’s leased units, as well as setting up annual contracts and one-time cleanings with individual home-owners. Technicians work alone; the job takes about an hour and a half, and the slurry of dirt and soap removed from the heat exchanger—gross, but biological in origin—can be safely dumped in the drain gutter or on the driveway.

Erde-Cohen sets prices so that he can pay his employees well, and make the cleaning pay for itself in electricity savings. Clean, filtered indoor air is a free and valuable bonus. Learn more at www.wecleanheatpumps.com.

Jessie Haas has written 40 books, mainly for children, and has lived in an off-grid cabin in Vermont.