FAQ'S

 

Will your service help my allergies/indoor air quality?

YES. Ductless mini-split heat pumps cycle air across a heat exchange coil. Under normal usage, dust, dirt, hair, mold, pollen, grease, etc., get deposited on the fan and the coil. When cleaned annually, your heat pump will clean and purify the air. When left uncleaned, your heat pump will produce allergens and contaminate the air.

 

My heat pump seems like it's running less efficiently/my electric bill went up, can your service help?

YES. Over time the physical weight and limited air movement across the coil and the buildup on the fan lead to a dramatic decrease in efficiency and effectiveness. There will be an immediate 10-25% increase in productivity after the cleaning. It often pays for itself in energy savings and increases effectiveness and air quality noticeably. 

 

Do I really need an annual heat pump cleaning? 

YES. Many folks don't know that an annual cleaning is required to keep the unit running; it's as important as changing the oil in your car. If a yearly cleaning is skipped, the heat pump has to work harder and harder to meet the heating and cooling needs of the home or business. This will lead to the unit breaking down and requiring costly and inconvenient service visits and repairs. 

 

Can I clean it myself? A guy came and did a cleaning a couple of years ago. It didn't take him very long; he used foam or a spray bottle or something? Is that what you do? 

NO. Maintenance cannot be done by the homeowner or by a contractor without the specialty tools and techniques that we use. It's extremely easy to damage the coils, and even one improper cleaning can leave them bent, rusted, and requiring costly repairs, or not clean at all with dirt, mold, and other material compacted into the unit. We take an hour and a half to clean each pair of indoor/outdoor units. We use a specially calibrated low-pressure washer, a biodegradable, non-toxic, non-acidic soap, and specialty tools and techniques. We keep your house spotless while providing our top of the line maintenance program. We do the best job, with the highest level of customer service. We respect our employees and pay them well. We show up on time, deliver in full, and exceed expectations. We are experts on mini-split heat pump efficiency and offer complete cleaning and maintenance, using the correct tools and techniques.

 

Can I hire you just once instead of signing up for an annual cleaning?

YES. However, our annual maintenance service provides you peace of mind and an optimized heating and cooling system for efficiency, air quality, and longevity. You don't need to stay on top of it, we will. It's much better for our technicians and your system to keep it at peak performance rather than having to fight years of buildup continuously. We offer a 10% discount on annual cleanings with a non-binding contract.

In Short

Every heat pump needs an annual cleaning.

 

An annual heat pump cleaning optimizes your heating/cooling system's efficiency, air quality, and longevity.

 

An uncleaned heat pump rapidly loses efficiency, 10-25% per year until it breaks down requiring costly and inconvenient repairs, produces allergens, and reduces indoor air quality.

 

We will show up on time, communicate clearly, and do what we say we're going to do.

 

We are professional heat pump cleaners-we do one thing, and we do it well.

 

We offer the peace of mind that comes with an annual contract. We stay on top of it, so you don't have to.